Daily Archives: November 22, 2008
Brand Spanking New
As you may have noticed, we have recreated our website. Here is what we’ve learned: Hire good people. We hired a great consultant to design us a new look. Why not do it ourselves? Well, it’s hard to be objective … Continue reading
Posted in Stores and Services
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I’ll take The Ballet for $200, Alex.
I typically advise clients who serve patrons in an event-based venue to walk their customers’ footsteps. All too often, event organisers get so wrapped up in logistical details that they forget all about the customer experience. For example, what refreshments … Continue reading